ECT - Service Center job - General Electric (GE)

Company Name

General Electric (GE) jobs

Job Posted June 26, 2018

ECT - Service Center  

... the job knowledge and technical experience. Essential Responsibilities: Customer Calls: • Take incoming calls and log the ... Accept change and ensure adherence of the other Service Center specialists to the agreed schedule; maintain a positive mindset within the team • Support Service Centre Initiatives, to increase customer satisfaction; Lead escalation to TS (Mod/LCT) when Field Engineers are not available • Escalate to SC Manager in case performance targets cannot be met by the team • Coach less experienced Service Center Specialists; be a reference for them Quality ... the defined deadlines • Identify and report all customer quality or compliance concerns immediately to the Quality ... the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & ...

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