Customer Engineer - Saudi National job - NSI & Bluefin Talent - Riyadh, Riyadh

Company Name

NSI & Bluefin Talent jobs

Job Location

Riyadh

Job Posted March 21, 2018
Source www.gulftalent.com

Customer Engineer - Saudi National  



... 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. Client solutions run the everyday transactions that make your life easier. The Client is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries. Position Summary & Key Areas of Responsibility • Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction • Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements • Required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket ...

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