Customer Service Manager - CSM job - Saudi Networkers Services (SNS Group) - Riyadh, Riyadh

Company Name

Saudi Networkers Services (SNS Group) jobs

Job Location


Job Posted June 4, 2018

Customer Service Manager - CSM  

... for all in sourced and outsourced Services (Network, IT Services, Mobility, Voice and/or integration solutions ) provided ... Commercial queries should be addressed to the account manager 16. The CSM informs the customer of any ... ITIL Certification, CCNP certification 2. Customer service and project management experience 3. 4-5 years of work experience in customer-facing organizations within the telecom or IT industry 4. Virtual team management experience 5. Good ... knowledge 6. Technical skills: Good knowledge of Network, IT Services, Mobility, Voice and/or integration solutions and technologies. CISCO certified, CCNP or Equivalent experience 7. Soft skills: good communication, negotiation, presentation, organization skills 8. Can work independently, shows initiative and proactivity 9. Work well under pressure
About the Company: Saudi Networkers is one of the largest consultancies providing recruitment solutions to Telecommunication, Oil & Energy, Technology and Engineering arena across Middle East & Africa, covered by teams those are specialized in their assigned ...

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