ITSM Manager (RCC Manager) job - Saudi Networkers Services (SNS Group) - Riyadh, Riyadh

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Saudi Networkers Services (SNS Group) jobs

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Job Posted July 2, 2018

ITSM Manager (RCC Manager)  

... in order to provide the highest quality of service to the SANG in accordance with the Scope ... and provides the highest possible standards of IT Service Management. • To provide effective strategic and tactical management of incidents and Service Requests, including allocation of physical, human and infrastructure ... effective and stakeholder focused outcomes within the agreed Service Level Agreements. • To serve as a IT Service Management Champion within the Western Sector.
Requirements: English ... standard. • ITIL Foundation Certification. • ITIL Intermediate Service Operations Certification. • BSc/BEng with experience in a ... Protocol (IP) systems and working in an IT Service Management (ITIL) environment. • Must be capable and competent in the use of Microsoft Office suite software. • Must possess a valid driving license from the country of origin and/or a valid KSA driving license. DESIRABLE: • Management of ...

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