Head Of Category - Consumer Electronic job - Souq.com - Riyadh, Riyadh

Company Name

Souq.com jobs

Job Location

Riyadh

Job Posted April 25, 2018
Source www.gulftalent.com

Head Of Category - Consumer Electronic  



Job description / Role DESCRIPTION CUSTOMER FOCUS • Ensures teams prioritize quality customer experience • Uses industry knowledge to broaden or clarify customer and category problems/opportunities • Creates and maintains a strong customer obsession and innovation culture within the department • Benchmarks against competition, assessing our performance against theirs, identifying improvement areas, and directing team to close gaps STRATEGY • Sets strategic directions for the department that optimize for long-term success, focusing on customer experience, growth, and profitability • Creates and communicates long-term plans (1-3 yrs.) including forecasting and resource planning/allocation • Understands and communicates risks and identifies growth opportunities for the category • Designs, validates, and institutionalizes cross-team best practices; consults with other senior leaders on cross-category priorities VENDOR MANAGEMENT • Sets direction and aligns the team to drive category selection and growth strategies • Represents team at cross-GL top-to-top vendor meetings by aligning objectives and working toward common ...

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